Shipping policy
SHIPPING
Once your order has been packaged and sent on its way, you will receive a second email with tracking information so you can track your package’s journey to you!
Canada
Fedex Express : 1-3 Business Days - ($11.00 CAD)
USA
Fedex Express : 3-5 Business Days ($15.00)
International
Fedex Express: 4-8 Business Days- ($25.00)
Please note, orders placed after 12PM EST won't be shipped until the following business day. All Shipments from Saturday/Sunday will ship on Monday.
Tracking information is automatically emailed to all customers. Or messaged via SMS if a phone number is added to your order. If you don't receive this, please check your spam folder.
Processing Times
Please allow 24-36 Hours for our team to process your order once payment confirmation is received. Your order is handpicked by our team and goes through an inspection process before being shipped out to you. This excludes weekends, as we ship from Monday-Friday.
During sale periods or the holidays, please allow up to 3-5 business days due to higher then normal order volumes. Weekends do not count. Please email our shipping team with concerns about your purchase via the email receipt provided at checkout.
You may also contact us via our contact page on our website:
https://michjane.com/pages/contact-us